Case studies

Our business centres are home to a thriving and resilient community of small businesses, start-ups and SMEs drawn from a diverse spectrum of professions. Find out more about our small business customers, their growth, successes, aspirations and tips.

How prioritising people, commitment and communication drives business expansion
For most business owners, rapid business growth is the ultimate dream. However, it takes time and a strategic approach to get there. Jenny Dean’s experience with MHI Air Conditioning & Water Heating offers insight into how a strategic approach, a supportive team environment and the right workspace can drive success.
Shedding light on innovation: Brian Glynn’s journey to building EOS Lighting Solutions
Brian Glynn has worked in the lighting industry for over 30 years, having started off as an electrician, working in street lighting and lighting design. Over the years, he has transformed his frustrations with the industry into an award-winning business that prioritises customer satisfaction and innovative solutions. A journey…
From freelancer to founder: Jamie Pitt’s journey with Long Story Short Productions
Jamie Pitt, the founder of Long Story Short Productions, has transformed his seven-year freelance career into a video production company. With experience working on projects for industry giants like Netflix, Google, and the NHS, Jamie decided it was time to take the leap and establish his own production house two…
Stronghold Fitness – business innovation by going back to basics
For Ben Gladden and Chris Symes, sport had always been a passion, so after years of working for bigger studios, they decided to go it alone and founded Stronghold Fitness. Here’s how their space at Capital Business Centre in Croydon has been key to the health of Stronghold Fitness. Starting…
Clearer Training: A business on the go needed to find a forever home
Sue and Lee of Clearer Training are not well acquainted with the word “stop”. Since filling an up-and-coming niche in the market seven years ago, they have not slowed down. However, though their initial model saw them jetting off to all areas of the country, they explained why they decided…
Balancing work and motherhood with Lotus Thai Massage
After moving to the UK from her native Thailand, Panipak Hanger found herself swept into the busy life of a working mother. Craving more flexibility, she decided to put the skills she’d learned back home to good use and moved into one of our flexible serviced workspaces…
Tiro Fitness: personalised fitness with a whole lot of heart
For Rob Singers and Simon Gibbons of Tiro Fitness, community is an integral part of their business. So when they set up their gym in our Capital Business Centre one of their main aims was to make it an inclusive space, which was welcoming to all members of the…
Dr Raquel Amado – behind success is skill
Dr Raquel recently took home a number of awards at this year’s Kent Health and Beauty awards. Dr Raquel Amado is a good example of how expertly-trained skill and professionalism can guide a business through tough times and help it rise to the top. Her doctor-led skin and medical aesthetics…
IDR Solutions – success comes when you trust your gut
Having founded IDR Solutions in 1999, Mark Stephens literally wrote the script, or the software, on Java libraries for PDF display. So he knows a thing or two about how to run a successful and sustainable business. IDR Solutions prides itself on its independence and strong client relationships, but the…

Did you know?

Our VoiP telephony solution is available for all businesses – either onsite or offsite – and means you can handle calls via a desktop, mobile app or traditional handset. Better still, it is available on a simple, monthly licence, meaning you are not constrained by restrictive, long term contracts.